FAQ
l89 gun FAQ — All Your Questions Answered in One Place
From account verification to bonus terms, live casino, cricket betting, and how to withdraw — find detailed answers to the most common questions Bangladeshi players have about l89 gun. If your question is not listed here, reach out via 24/7 live chat.
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Account Verification
l89 gun follows a verification process to maintain a safe environment and confirm that each account belongs to a real user. Read the questions below to quickly verify your l89 gun Login account.
Verification is required for two main reasons — first, to keep your account secure and prevent misuse by others; second, to confirm that the player is 21 years of age or older. l89 gun processes withdrawals only for verified accounts, so the sooner you complete verification, the smoother your withdrawals will be.
l89 gun may request verification when you make your first withdrawal or if any unusual activity is detected on your account. In some cases you can submit documents right after registration, which speeds up the withdrawal process later. Completing verification early means no delays when it matters most.
At l89 gun, the National ID card (NID) issued by the Government of Bangladesh is the primary document accepted for identity verification. A passport or birth registration certificate may also be considered as alternatives. The photo of the document must be clear, all four corners must be visible, and the details must be readable.
The most common reasons for rejection are a blurry photo, cropped corners, or an expired document. The rejection message usually states the reason. Retake the photo in good lighting and resubmit. If the problem persists, contact l89 gun's 24/7 live chat support in Bengali — the team will assist you promptly.
You may be able to deposit and play without completing verification initially, but verification must be done before you can make a withdrawal. l89 gun recommends completing verification as soon as possible after registration so there are no delays when you want to withdraw your winnings.
Welcome Bonus — Terms and How to Claim
The most common questions from players about l89 gun's 100% welcome bonus concern the wagering terms and how to claim it. Read the questions below for a clear understanding, alongside the Terms and Conditions.
After registering, simply make your first deposit and l89 gun will automatically add a 100% bonus — up to ৳10,000 — to your account. No separate code or request is needed. The minimum deposit is ৳200. Example: a ৳1,000 deposit earns a ৳1,000 bonus, giving you a balance of ৳2,000.
At l89 gun, the wagering requirement is 15 times the bonus amount. This means you cannot withdraw winnings from the bonus until that bonus amount has been wagered 15 times. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, the wagering requirement is ৳1,000 × 15 = ৳15,000. Once that total has been bet, you can withdraw winnings earned from the bonus.
No. The l89 gun welcome bonus applies only once per account and only on the first deposit. Opening multiple accounts using the same device, name, or payment method may result in the bonus being cancelled and the main balance being put at risk.
Yes. You can ask the l89 gun support team to cancel the bonus, but any winnings earned from the bonus balance will also be removed. After cancellation, only the remaining balance from your original deposit will be kept. This decision is final, so consider it carefully before proceeding.
l89 gun offers a maximum bonus of ৳10,000, so you need to deposit ৳10,000 or more to receive the full 100% bonus. Example: a ৳20,200 deposit earns a ৳10,000 bonus — total balance ৳30,200; wagering requirement = ৳10,000 × 15 = ৳1,50,000. Smaller deposits also qualify for the bonus, but the bonus amount will equal the deposit amount.
Live Casino — Table Game FAQ
The l89 gun Casino section features table games from multiple live studios including Evolution, Pragmatic Play Live, and Ezugi. The most frequently asked questions from new players are answered below.
In live dealer games, a real dealer deals cards or spins the roulette wheel, streamed in high-definition video from an actual studio or casino. You place your bets from your own screen and see the results in real time. Instead of computer-generated graphics, it gives you the experience of a real table.
Yes, both Teen Patti and Andar Bahar are available in the live casino section at l89 gun. Teen Patti is played with three cards and the highest-ranked hand wins. In Andar Bahar, a joker card is drawn and you guess whether a card of the same value will land on the Andar (left) or Bahar (right) pile. Both are popular South Asian card games with simple rules.
For newcomers to roulette, the easiest starting point is Even/Odd or Red/Black — these bets have roughly a 50/50 chance of winning and pay out 1:1. A Straight Up bet on a single number gives the highest payout (35:1) but has a lower chance of winning. The European version (single zero) available on l89 gun's live roulette tables is more favourable to players.
Live tables at l89 gun operate at different limits to suit various budgets. Some tables allow small bets, suitable for new players, while high-limit tables are also available for experienced players. The minimum and maximum bet amounts for each table are shown beneath the table name in the lobby.
Yes. l89 gun's mobile platform and app are optimised for live streaming. Live dealer games run smoothly on a good 4G or Wi-Fi connection. Both the Android APK and iOS app are available through official channels. The desktop browser version works equally well.
Cricket Betting — Odds and Markets
Understanding odds is essential for betting on Bangladesh's most popular sport. l89 gun's cricket betting section covers matches from BPL through to the T20 World Cup.
Decimal odds are straightforward — odds × stake = total return. Example: in a limited-overs match, Team A has odds of 2.10 and Team B 1.75. A ৳1,000 bet on Team B returns ৳1,750 if they win (৳750 profit). If Team A wins, you lose ৳1,000. l89 gun displays decimal format by default.
The most commonly played cricket markets at l89 gun are: Match Winner (which team will win), Top Batsman, Top Wicket-Taker, Innings Run Total (Over/Under), and multi-bets. Among Bangladeshi players, the Match Winner market is the most popular — especially for BPL and Bangladesh vs India international matches.
If a match is declared no result due to rain or any other reason, l89 gun generally cancels the bets for that match and returns the stake. However, rules may vary by market — for example, if the result is determined by the Duckworth-Lewis method, the bet remains valid. Full rules are available on the Terms and Conditions page.
Yes. l89 gun offers in-play or live betting, allowing you to place bets after a match has started. Odds change after each over, so you can make decisions based on how the match is progressing. In-play markets are especially active during Bangladesh Tigers matches.
Yes. l89 gun covers all major tournaments — BPL, IPL, T20 World Cup, ICC Champions Trophy, and Bangladesh international matches. During each season, various markets open for every match.
How to Withdraw — Withdrawal Guide
Withdrawing from l89 gun is straightforward and is generally completed within 1 hour. You can also find budget management advice on the Responsible Gaming page.
Withdrawals to bKash, Nagad, or Rocket at l89 gun are generally processed within 1 hour. If your account is verified and the correct mobile number is on file, it may be even faster. Bank transfers are also available, though the bank's own processing time may add to the total.
The minimum withdrawal amount at l89 gun is ৳800. Requests below this amount will not be accepted. Since the minimum deposit is ৳200, build up your balance until you reach the withdrawal minimum before submitting a request.
To withdraw winnings from a bonus, you must first meet the wagering requirement — the bonus amount must be wagered 15 times. After that, the winnings move to your real balance and you can withdraw them through the standard process via bKash, Nagad, Rocket, or bank transfer.
Yes. l89 gun accepts withdrawal requests 24 hours a day, 7 days a week. The target of processing within 1 hour applies at night and on holidays too. Bank transfers may take slightly longer on weekends due to the bank's own office hours.
Yes. Under l89 gun's rules, withdrawals can only be made to a bKash, Nagad, Rocket, or bank account registered in the account holder's own name. Requests to send money to someone else's wallet are not accepted and may also cause verification issues.
Did Not Find Your Answer? Ask Us Directly
If the FAQ above did not resolve your issue, l89 gun's support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Live Chat
Click the chat icon at the bottom right of any page on the site — you are usually connected within a few seconds. You can write in Bengali.
Email Support
For detailed issues, write to us at [email protected] — you can attach screenshots or documents.